Last Updated: October 5, 2026
Our commitment to data sovereignty, user privacy, and complete operational transparency. This document outlines how we collect, protect, process, and respect your personal information across all services.
Effective Date: October 5, 2026
We strictly respect your privacy and never sell or rent your personal information to unauthorized third parties. We collect and process user contact records exclusively to deliver scheduled communications, manage explicit service consent, and fulfill requested support transactions under enterprise-grade encryption.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We gather information you provide directly through our web portals, booking integrations, and inquiry submission forms. This data comprises personal identifiers including your full legal name, business email address, direct telephone number, company affiliation, and transaction preferences.
Direct Identifier Definition: Any data point or combined sequence capable of pinpointing an individual user. We do not ingest sensitive biometric, health, or unencrypted payment card datasets onto unverified staging environments.
By submitting an inquiry or providing your phone number on our forms, you grant affirmative consent to receive transactional and promotional updates via SMS, MMS, and email. Mobile carrier messaging and data rates may apply. SMS consent and opt-in authorization are strictly confidential and will never be shared, sold, or transferred to any third party or marketing affiliate.
Opt-Out Protocol: You may revoke messaging consent at any time by replying STOP, CANCEL, or UNSUBSCRIBE to any text communication. For direct assistance, reply HELP or submit a written request via our support desk.
We operate with verified cloud service providers and sub-processors who assist in database hosting, telephony relay, customer relationship workflows, and SSL encryption routing. All vendors are bound by strict Data Processing Agreements (DPAs) requiring adherence to equivalent data security standards.
Depending on your jurisdiction, you maintain sovereign legal rights regarding the personal records retained across our infrastructure:
We retain active customer files solely for the duration required to deliver services and satisfy applicable regulatory audit mandates. Systems employ TLS 1.3 in-transit encryption and AES-256 rest encryption alongside strict role-based access permissions. In the event of a suspected security event, our compliance team executes documented breach notifications in compliance with statutory deadlines.